Secure authorization
Connect through TikTok's standard consent flow and select the ad account you manage.
TikTok Lead Ads Integration
Move TikTok Instant Form leads into your CRM in real time
Connect a TikTok For Business ad account, map each Lead Generation form to an IRM365 campaign, and turn every submission into a structured lead with source attribution, scoring, duplicate controls, and assignment rules.
Feature Workflow
What this module helps your team do
A quick map before the detailed product proof. Jump to the area that matters most.
TikTok → IRM365
Replace lead-form downloads with an automatic CRM workflow.
After authorization and form mapping, TikTok submissions flow into the matching campaign and become ready-to-work lead records.
Instant FormsForm MappingAttributionAssignment
app.irm365.com/settings/integrations
01Connect
Authorize the TikTok ad account that owns your forms
From Settings → Integrations, connect TikTok and approve the standard consent flow. Select the TikTok For Business ad account running your Lead Generation forms, then return to IRM365 with the integration marked connected.
- Authorize through TikTok's provider-hosted consent screen
- Select the ad account that owns the active lead forms
- Reconnect if authorization expires or the account setup changes
- Keep lead delivery running in the background after setup
TikTok Lead Ads enquiry
Portal source
Capture
Contact details, message, source, and listing reference arrive together.
Map
Field mapping keeps campaign, property, and unit context clean.
Assign
Rules or portal profile matching route the lead into the right queue.
API / webhook / emailUnit link when matchedExisting leads preserved
02Map
Fetch each TikTok question and map it once
Enter the TikTok Lead Form ID on the matching campaign and fetch its questions. Map standard and custom answers into IRM365 fields so every submission follows the same clean lead structure as your portal and Meta sources.
- Fetch the current TikTok form questions from the Lead Form ID
- Map name, phone, email, and custom answers into CRM fields
- Link the form to its IRM365 campaign for source attribution
- Store the optional TikTok Campaign ID for supported insights
TikTok Lead Ads field mappingNormalize once
Portal field
IRM365 field
full_name
Lead name
phone / mobile
Primary contact
listing_ref
Unit reference
message
Lead notes
03Route & Follow Up
Put every TikTok lead into the normal sales workflow
Mapped submissions arrive as leads against the correct campaign. IRM365 then applies duplicate handling, scoring, and assignment rules so the right agent can start calls, WhatsApp, email, meetings, and scheduled follow-up without waiting for a spreadsheet handoff.
- Create leads automatically from delivered TikTok submissions
- Apply the same scoring and duplicate controls as other sources
- Route by campaign, source, team, branch, or maintained criteria
- Keep the complete follow-up history on the new lead
New lead
TikTok Lead Ads buyer enquiry
Source matchedCampaign attachedUnit reference found
Assigned
Kyle Paulan · Dubai Marina
Review queue
Unmatched profile
Next action
Call + schedule follow-up
Capabilities
Everything inside the TikTok Lead Ads connection
A structured path from TikTok Lead Generation forms to attributed, assigned leads your agents can work immediately.
Instant Form questions
Fetch the selected Lead Generation form's real fields before mapping them.
Campaign attribution
Associate each TikTok form with the right IRM365 campaign and preserve its source.
Automatic ingestion
Receive new submissions in the background without manual downloads or imports.
Immediate routing
Run duplicate checks, scoring, and assignment rules after lead creation.
Campaign insights
Store campaign identifiers for attribution and supported performance insight syncing.
FAQ
Frequently asked questions
You need a TikTok For Business account, an active TikTok Lead Generation form, and permission to authorize IRM365 for the ad account that owns the form.
Continue the workflow
Related features
IRM365 modules are connected. Explore the next capabilities that usually sit beside this feature in a real brokerage workflow.
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