IRM365
Solutions

The CRM that runs your whole brokerage

From the first portal enquiry to the signed MOU, activity follow-up, commission, and report — keep brokerage operations in one clean workspace.

01Lead Capture

Every enquiry, every channel, one pipeline

Leads scatter across portal inboxes and ad platforms. IRM365 brings portal and lead-form submissions into a single pipeline, tags each record with its source and campaign, and links the unit when references match — so managers can see what is being worked without reconciling spreadsheets.

  • Portal capture from Bayut, Property Finder & Dubizzle
  • Meta, Google, and TikTok lead forms
  • Manual enquiries can still be entered by the team
  • Duplicate detection supports manager review
Lead InboxAuto-capturing
  • Sarah MansourBayut · BuyNewjust now
    Routed to Kyle Paulan · assignment rule matched
  • Ahmed KhalifaDubizzle · InvestNew2m
  • Priya NairProperty Finder · RentNew9m
  • Omar HaddadMeta Ads · BuyNew14m
  • Fatima Al ZaabiWhatsApp · RentNew21m
02Scoring & Routing

Rule-based scoring and assignment your managers control

Not every lead needs the same owner or priority. IRM365 combines configurable scoring with assignment rules so managers can control how work is distributed by campaign, branch, source, employee coverage, or round-robin logic.

  • Configurable lead scoring rules
  • Assignment by campaign, branch, source, or distribution rule
  • Round-robin or weighted distribution where configured
  • Assigned and unassigned queues stay visible
Scoring RulesAuto-applied
  • Budget fitAED 400K – 1.5M+4
  • Source qualityBayut portal lead+3
  • TimelineReady within 1 month+4
  • EngagementReplied on WhatsApp+3
  • Down paymentNot provided yet−1
SMSarah MansourHot13/15
03Pipeline & Documents

A deal pipeline with offers and MOUs built in

Move every deal through a visual Kanban pipeline with win probability by stage and expected close dates. Generate sales offers, proposals, and MOUs straight from the deal record, and let every note, viewing, and document log automatically so pipeline reviews start with facts, not guesswork.

  • Drag-and-drop pipeline with win probability
  • Sales offers & proposals from the deal
  • MOU generation from customizable templates
  • Viewings, notes, and documents stay on the deal
01OfferTerms & PDF
02ContractInstallments live
03RenewalNew term offer
04SettledRefund · penalty
Early-exit penaltyAED 8,400
Refund dueAED 12,000
Net settlementAED 3,600
04Commission & Analytics

Auto-calculated commissions and a live agent leaderboard

Stop rebuilding the commission spreadsheet every month. IRM365 calculates commissions automatically on closed deals, and agent performance analytics surface closings, pipeline value, and earnings — giving managers a clear leaderboard and agents a transparent view of exactly where they stand.

  • Automatic commission calculation on closings
  • Agent leaderboard by closings & pipeline value
  • Conversion and stage-by-stage analytics
  • Exportable reports for ownership
Closed value
AED 2.4M
Commission
AED 72K
Top agent
Fatima A.
FAQ

Real estate agency CRM questions

Everything brokerages ask before running their team on IRM365.

A real estate agency CRM is the system of record for every lead, viewing, deal, and contract your brokerage handles. It captures enquiries from property portals and ad channels, scores and routes them to agents, tracks deals through a pipeline, and reports on agent and revenue performance — replacing scattered spreadsheets and WhatsApp groups with one shared workspace.

Continue the workflow

IRM365 modules are connected. Explore the next capabilities that usually sit beside this feature in a real brokerage workflow.

Get started

Ready to close more deals with less effort?

Join UAE real estate teams who run their entire business — leads, deals, contracts, and finance — from one platform. No annual contract.

Personalized walkthrough
30-minute live demo
No annual contract — cancel anytime
GDPR-ready
TLS 1.2
AES-256
Audit trail