Terms and Conditions

1. Acceptance of Terms

By accessing or using IRM365 (the "Service"), operated by Voxasoft ("we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not agree to these terms, you must not use the Service.

2. Description of Service

IRM365 is a cloud-based real estate management platform that provides CRM, sales pipeline, lead management, property management, lease/contract management, financial tools, and analytics for real estate businesses. The Service is provided on a subscription basis as described on our pricing page.

3. Account Terms

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access to your account.

Each organization receives an isolated tenant environment. The account owner is responsible for managing user access, roles, and permissions within their organization.

4. Subscription and Billing

IRM365 offers multiple subscription tiers (Starter, Professional, and Enterprise). Paid plans are billed on a monthly or annual basis as selected at the time of purchase. Annual plans include a discount as described on our pricing page.

Subscription fees are non-refundable except as required by applicable law. We reserve the right to modify pricing with 30 days' advance notice. Price changes will take effect at the start of your next billing cycle.

If payment fails, we will attempt to notify you and may suspend access to the Service until payment is resolved. Accounts with overdue balances exceeding 30 days may be suspended or terminated.

5. Acceptable Use

You agree to use IRM365 only for lawful purposes and in accordance with these terms. You must not:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to the Service, other accounts, or related systems
• Transmit malware, viruses, or any code of a destructive nature
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Resell, sublicense, or redistribute the Service without written consent
• Use the Service to store or transmit infringing, defamatory, or unlawful material

6. Intellectual Property

The Service, including its design, code, features, documentation, and branding, is the intellectual property of Voxasoft. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during the subscription term.

"IRM365", "Voxasoft", and associated logos are trademarks of Voxasoft. You may not use these marks without our prior written consent.

7. Data Ownership

You retain full ownership of all data you input into IRM365, including lead information, property data, contracts, financial records, and any other customer data. We do not claim ownership over your data.

You grant us a limited license to process, store, and display your data solely for the purpose of providing the Service. You may export your data at any time through the platform's export features or API.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible. We are not liable for downtime caused by circumstances beyond our reasonable control, including third-party service outages, natural disasters, or force majeure events.

9. Limitation of Liability

To the maximum extent permitted by law, Voxasoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Voxasoft, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these terms, or infringement of any third-party rights.

11. Termination

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

We may suspend or terminate your access if you violate these terms, fail to pay subscription fees, or engage in activity that threatens the integrity of the Service. We will provide reasonable notice where possible.

Upon termination, your right to use the Service ceases immediately. We will retain your data for up to 90 days to allow for export, after which it will be permanently deleted.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Voxasoft is incorporated, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the competent courts of that jurisdiction.

13. Changes to These Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised terms.

14. Contact Us

If you have questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Company: Voxasoft
• Website: irm365.com