# IRM365

> IRM365 is a real estate CRM and operating platform built by VoxaSoft for UAE agencies, brokerages, and property developers. It brings portal and ad lead capture, qualification and scoring, activities, opportunity pipeline, sales offers and MOUs, lease contracts, finance (invoices, installments, receipts, PDCs), property and unit management, approvals, audit, HR, and reporting into one system. Monthly plans start at AED 499 for 2 users and 300 units; Teams is AED 899 for 5 users and 600 units; Growth is AED 1,499 for 10 users and 1,000 units with 30% off the first year; Scale starts at 16 users for AED 99 per user and includes 1,500 units with 25% off the first year. No annual commitment.

## Core
- [Home](https://irm365.com): Real estate CRM for UAE agencies — overview, positioning, and pricing.
- [Features](https://irm365.com/features): Full feature set across CRM, sales, lease, finance, property, and admin.
- [Pricing](https://irm365.com/pricing): Starter, Teams, Growth, and Scale plans by user and inventory size, included modules, first-year discounts, and pricing FAQ.
- [About](https://irm365.com/about): VoxaSoft, the team, and the UAE real estate market focus.
- [Contact](https://irm365.com/contact): Book a demo with the IRM365 team.
- [Glossary](https://irm365.com/glossary): Plain-English UAE real estate and CRM terms including MOU, PDC, RERA, Ejari, Tasdeeq, Oqood, lead scoring, lead assignment, property portals, and real estate CRM.

## Solutions
- [Real estate agencies](https://irm365.com/solutions/real-estate-agencies): CRM for brokerages — lead capture, scoring, assignment, opportunities, MOUs, commissions, and agent analytics.
- [Property developers](https://irm365.com/solutions/property-developers): Off-plan sales — project and unit catalogs, reservations, installment plans, PDC tracking, and sale agreements.
- [UAE real estate teams](https://irm365.com/solutions/uae): Why IRM365 fits the UAE market — portals, AED finance, MOUs, and PDC workflows.

## Integrations
- [Integrations overview](https://irm365.com/integrations): Bayut, Property Finder, Dubizzle, Meta, and TikTok lead capture, plus personal Gmail, Outlook, and Zoho Mail sending.
- [Bayut](https://irm365.com/integrations/bayut): Capture Bayut portal listing enquiries, tagged and mapped to units.
- [Property Finder](https://irm365.com/integrations/property-finder): Live Property Finder lead capture with sync fallback and unit mapping.
- [Dubizzle](https://irm365.com/integrations/dubizzle): Capture Dubizzle portal listing enquiries ready for assignment.
- [Meta Lead Ads](https://irm365.com/integrations/meta-lead-ads): Capture Page-backed lead forms from eligible Facebook and Instagram placements, map campaign fields, and route new leads automatically.
- [TikTok Lead Ads](https://irm365.com/integrations/tiktok-lead-ads): Capture TikTok Instant Form submissions with field mapping, campaign attribution, and automatic assignment.
- [Personal Email Integration](https://irm365.com/integrations/email): Live Gmail, Outlook / Microsoft 365, and Zoho Mail sending for leads and opportunities, with attachments, personal replies, CRM activity logging, and company-email fallback.

## Key feature pages
- [Lead Management](https://irm365.com/features/lead-management): Capture, qualify, deduplicate, score, assign, and convert real estate leads, including reasoned reactivation and linked returning enquiries.
- [Lead Assignment](https://irm365.com/features/lead-assignment): Rule-based automatic routing by branch, campaign, source, budget, and property criteria.
- [Duplicate Lead Control](https://irm365.com/features/duplicate-lead-control): Detect duplicates by phone and email and resolve with merge, convert, or reassign.
- [Activity Tracking](https://irm365.com/features/activity-tracking): Calls, messages, meetings, notes, and scheduled follow-ups with channel-specific outcomes, reply linkage, an in-app notification bell, and opt-in PWA push alerts.
- [Activity Calendar](https://irm365.com/features/activity-calendar): Month, Week, Day, and Agenda planning for calls, meetings, viewings, and due tasks, with team filters, overdue review, and advisory scheduling nudges.
- [Deal Pipeline](https://irm365.com/features/deal-pipeline): Opportunity stages, stage-age clocks, At Risk signals, scalable Kanban loading, table presets, and clickable weighted-forecast metrics.
- [AI Lead Intelligence](https://irm365.com/features/ai-lead-intelligence): Instant lead summaries, quality scoring, and review-before-send follow-up drafts.
- [Sales Agreements (MOUs)](https://irm365.com/features/sales-agreements): Sales offers, MOU generation, and approval-gated activation.
- [Lease Management](https://irm365.com/features/lease-management): Lease contracts, renewals, terminations, settlement calculations, and Ajman Tasdeeq contract authentication PDFs.
- [Finance & Collections](https://irm365.com/features/finance-collections): Invoices, installments, receipts, payables, PDCs, and cash flow.
- [Brokers & Commission](https://irm365.com/features/brokers-commission): RERA broker records and auto-calculated commission from payable to paid.
- [Projects, Properties & Units](https://irm365.com/features/projects-properties-units): Project–property–unit hierarchy, availability, and ownership history.
- [Property & Unit Management](https://irm365.com/features/property-management): Inventory status lifecycle and deal linkage.
- [Portal Listings Import](https://irm365.com/features/portal-listings-import): Import listings and inventory from portals.
- [Campaign Management](https://irm365.com/features/campaign-management): Multi-channel campaign tracking, ad-form mapping, lead funnel, budget spend, searchable campaign leads, and attribution.
- [Customers & Contacts](https://irm365.com/features/customers-contacts): Person and company records with OTP verification and linked history.
- [Document Templates](https://irm365.com/features/document-templates): Tokenized PDF templates for offers, MOUs, leases, receipts, and invoices.
- [Approvals & Audit](https://irm365.com/features/approvals-audit): Approval queues for sensitive actions plus searchable audit diffs.
- [HR, Employees & Teams](https://irm365.com/features/hr-employees): Employee profiles, hierarchy, designations, and commission basis.
- [Admin, Roles & Security](https://irm365.com/features/admin-security): Tenant roles, permissions, settings, and audit controls.
- [Analytics & Dashboards](https://irm365.com/features/analytics-dashboards): Live dashboards for deals, leads, activity, PDCs, and team performance.
- [Reports & Dashboards](https://irm365.com/features/reports): Lead, deal, cash flow, PDC, and activity-performance reports, plus scheduled daily and monthly email summaries with attached PDFs.
- [Sales Agent Performance & KPIs](https://irm365.com/features/agent-performance): Per-agent monthly KPI scoring selected by designation KPI profile, with permission-aware company visibility, team leaderboard, scorecards, and scheduled reports.

## Blog
- [Blog](https://irm365.com/blog): Practical guides on real estate CRM and lead management for UAE teams.
- [What Is a Real Estate CRM?](https://irm365.com/blog/what-is-real-estate-crm): A practical guide for UAE agencies.
- [Is There a Free Real Estate CRM for UAE Agencies?](https://irm365.com/blog/best-free-real-estate-crm-uae): What free CRMs offer and where they fall short.

## Glossary
- [Real Estate Glossary](https://irm365.com/glossary): Plain-English UAE property and CRM terms — MOU, PDC, RERA, Ejari, Tasdeeq, off-plan, Oqood, DLD, NOC, title deed, escrow, freehold, Golden Visa, lead scoring, and more.

## Positioning
IRM365 helps UAE real estate teams manage portal and ad leads, activities, opportunities, sales agreements, leases, units, finance, approvals, and reports in one CRM — with portal lead capture for Bayut, Property Finder, and Dubizzle, Meta Lead Ads across Facebook and Instagram placements, personal Gmail, Outlook, and Zoho Mail sending, AED-based finance, MOU generation, and post-dated cheque (PDC) tracking built for the UAE market. IRM365 also installs as a Progressive Web App (PWA) from supported browsers, with an in-app notification bell and opt-in browser push notifications for supported alerts.